From device procurement to secure disposal – KPX AG manages the complete IT lifecycle for your team. On-site field service in the Zurich area, remote support throughout Switzerland.
Years of IT experience
not a hotline
compliant IT services
response time (SLA)
Without a structured lifecycle, gaps appear where you least expect them – a missing MDM profile, an unpatched device, a forgotten licence, a data leak on a former employee's laptop.
A failing laptop or a dead server disrupts work. Without a clear escalation path and a spare-parts strategy, downtime cascades into lost productivity.
New offices, new hires, hardware rollouts – without a structured process, every move becomes a project. Cables, Wi-Fi, devices, accounts: each on its own timeline.
Different departments buy devices independently. Models diverge, warranties expire silently, MDM enrolment is skipped. The fleet becomes unmanageable.
When an employee leaves, accounts often stay active, devices keep company data and licences stay assigned. That is a security and compliance risk.
KPX covers every stage of your device lifecycle under a single contract – so you always know who is responsible, when devices are replaced and how data is protected.
We source laptops, desktops, servers and peripherals from established vendors (Lenovo, HP, Dell, Apple). Devices arrive pre-configured and ready to use.
New employees receive a fully configured device on day one. User accounts, email, VPN, applications and security policies are set up in advance.
Devices are enrolled in Microsoft Intune or a compatible MDM. Patches, policies, software deployment and compliance monitoring run centrally.
We track the age of every device, plan replacements, migrate data and dispose of old hardware securely – with a documented certificate of destruction.
We analyse your current device fleet and show you what managed lifecycle means in practice – free and without obligation.
You describe your device fleet, current processes and pain points. We listen and document – no obligation, no cost.
FreeWe assess device age, warranty status, MDM coverage and on-site support needs. You receive a clear picture of where you stand today.
IndividualYou receive a tailored offer covering procurement, MDM, field service and disposal – transparent, with no small print. What it says is what you get.
Transparent pricingWe handle procurement, configuration, MDM, maintenance, refresh and disposal for your fleet – with a contractually guaranteed response time.
ProactiveAll three models run on the KPX Smart Managed platform with Microsoft Intune and our Swiss field service team. The difference lies in the task split – not the quality.
SMEs without in-house IT staff
We take care of everything
KPX Smart Managed platform incl. licences (e.g. NinjaOne, SentinelOne)
Monitoring of your entire IT infrastructure
Incident resolution, updates and ongoing development
Remote support, on-site when needed
SMEs with their own IT team
We share responsibilities with your team
KPX Smart Managed platform incl. licences (e.g. NinjaOne, SentinelOne)
KPX monitors servers & backup, you handle workstations
Incidents handled by responsibility & joint development
Your team helps remotely and on-site – KPX on demand
Larger IT teams
You operate independently – on our platform.
KPX Smart Managed platform incl. licences (e.g. NinjaOne, SentinelOne)
Monitoring of your entire IT infrastructure
Incident resolution, updates and ongoing development
Remote support, on-site when needed
SMEs without in-house IT staff
We take care of everything
KPX Smart Managed platform incl. licences (e.g. NinjaOne, SentinelOne)
Monitoring of your entire IT infrastructure
Incident resolution, updates and ongoing development
Remote support, on-site when needed
SMEs with their own IT team
We share responsibilities with your team
KPX Smart Managed platform incl. licences (e.g. NinjaOne, SentinelOne)
KPX monitors servers & backup, you handle workstations
Incidents handled by responsibility & joint development
Your team helps remotely and on-site – KPX on demand
Larger IT teams
You operate independently – on our platform.
KPX Smart Managed platform incl. licences (e.g. NinjaOne, SentinelOne)
Monitoring of your entire IT infrastructure
Incident resolution, updates and ongoing development
Remote support, on-site when needed
What IT lifecycle management covers, why field service matters for SMEs, and how secure disposal protects your business – in brief.
IT lifecycle management covers every stage of a device's life inside an organisation: procurement, configuration, onboarding, ongoing maintenance, refresh and secure disposal. According to Microsoft's product lifecycle policy, hardware typically reaches end of support after five to seven years. Without a structured process, devices outlive their useful life and create security gaps.
Many IT tasks cannot be resolved remotely: hardware installation, network cabling, printer configuration, office moves. For SMEs without an internal IT team, a trusted field service partner is the difference between a quick fix and days of downtime. KPX provides qualified field service technicians for the greater Zurich area, with same- or next-day SLA response for in-scope tickets.
When devices leave the fleet, data must be wiped according to a verifiable standard and the hardware must be disposed of in an environmentally responsible way. The Swiss Federal Cyber Security Office (NCSC) recommends documented wiping (DoD 5220.22-M or NIST 800-88) plus a certificate of destruction. Under the Swiss Federal Act on Data Protection (FADP), you remain responsible for personal data even after devices leave your premises.
Sources: NCSC Switzerland · Microsoft Lifecycle Policy · FADP (Federal Act on Data Protection) · Microsoft Intune.
One contact for the entire device lifecycle
Procurement, MDM, field service and disposal from a single team. No more coordinating between multiple vendors and timelines.
On-site support with same- or next-day SLA
For clients in the greater Zurich area, our field service technicians respond within the agreed SLA window – typically same or next business day.
Secure disposal with documented certificate
Every device that leaves your fleet is wiped to DoD 5220.22-M or NIST 800-88 standard. You receive a certificate of destruction for audit and compliance.
MDM for every device, regardless of OS
Windows, macOS, iOS and Android are managed centrally via Microsoft Intune. Consistent policies, consistent visibility, consistent control.
Pre-configured devices for new employees
New hires receive a ready-to-use device on day one – user accounts, email, VPN and security policies already in place. No setup required by your team.
Predictable monthly costs
Fixed monthly fee per device or per service bundle. No surprise invoices, no hidden costs. Procurement, support and disposal are included.
Procurement, MDM, field service and disposal – the questions Swiss SMEs ask us most often.
These are the managed services that make it possible
Managed Endpoint
Zentrale Verwaltung aller Arbeitsgeräte – Updates, Monitoring, Support.
Learn more →Managed Server
Proaktives Server-Monitoring, Wartung und Entstörung rund um die Uhr.
Learn more →Managed Security
Endpoint Detection & Response – Bedrohungen erkennen und automatisch reagieren.
Learn more →Managed Microsoft 365
Lizenzierung, Einrichtung, Migration und laufende M365-Betreuung.
Learn more →Managed Backup
Automatisierte, geprüfte Datensicherung – lokal, cloud oder hybrid.
Learn more →Managed Mobile Device
Zero-Touch Enrollment, Policies und Remote-Wipe für Smartphones und Tablets.
Learn more →Service area
KPX AG
Grindelstrasse 6, 8304 Wallisellen
Canton Zurich, Switzerland
IT lifecycle and on-site field service from Wallisellen for SMEs across Switzerland
On-site field service for clients in the greater Zurich area. Pre-configured devices are shipped throughout Switzerland for new hires and replacements.
IT lifecycle and field service are one part of a complete managed IT setup. These services complement it.
Patch management, inventory, remote support for all your devices – powered by NinjaOne.
Learn more →SentinelOne-powered endpoint detection and response for clients and servers.
Learn more →Licensing, configuration, security and user management for your M365 tenant.
Learn more →Automated, tested backups with secure off-site storage and documented recovery.
Learn more →KPX AG manages the full device lifecycle for SMEs across Switzerland – remote and on-site in the greater Zurich area. We discuss your fleet, your timeline and your budget – free and without obligation.
